Themes compatibility

This article shows that our themes are all-purpose.

  Our themes are compatible with:

  • Various devices:
    • Fullscreen desktops,
    • Portable devices;
  • All popular web browsers:
    • Google Chrome,
    • Firefox,
    • Safari,
    • Opera,
    • IE11+;
  • Zendesk plans:
    • Guide Professional,
    • Guide Legacy,
    • Themes customization is also available as an Add-on for Zendesk Support Team, Professional, Enterprise and Elite plans;
  • Applicable Zendesk versions:
    • Help Center;
  • Languages:
    • All the 40+ languages supported by Zendesk;
  • Help Center pages:
    • All the Help Center pages.


  • Zendesk Guide Lite plan doesn't support customized templates, so our themes are not compatible with it.
  • Zendesk Support Essential plan doesn't support an Add-on for templates customization, so our themes are not compatible with it.
  • The Web Portal (the previous version of Help Center) is not compatible with our Themes! Learn more about different versions of Zendesk here.

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